Cancellation Policy

Cancellation Policy

Guidelines and terms for canceling orders and services

1. Order Cancellation Guidelines

  • Before Dispatch: You can cancel your order free of charge at any time before it enters processing or dispatch. Please reach out to customer support as soon as possible to cancel.
  • After Dispatch: Once an order has been handed over to the courier service, it cannot be canceled mid-transit. In such cases, our Return & Refund policy will apply upon receipt.

2. Refund Terms

  • Upon successful cancellation, advance payments will be refunded within 3 to 7 business days.
  • Refunds will be credited through the original payment channel (Mobile Banking, Credit/Debit Card, or Bank Transfer).

3. Cancellations Initiated by Us

  • We reserve the right to cancel orders in case of stock unavailability or incorrect product information.
  • Orders with incomplete shipping addresses or unverified contact details may be subject to cancellation.
  • If an order is canceled on our end, the full amount paid will be promptly refunded.

Need Assistance?

For order cancellations or inquiries, feel free to get in touch: